Return and Refund Policy
At Panenka, we stand behind the quality of our products and want you to shop with confidence.
🔁 Returns
You can request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition
The product must match what was delivered
To start a return, please contact us with your order details.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval.
If approved:
Your refund will be processed within 3–7 business days
The refund will be issued using your original payment method
⚠️ Responsibility & Damage Policy
We take full responsibility for any issue caused by us.
If the product is:
Defective
Damaged during shipping
Incorrect item received
We will fully refund or replace your order at no cost.
However:
If the damage is caused by incorrect use or improper application by the customer
The product is not eligible for refund or return.
⚠️ Important Notes
Returns requested after 30 days may not be accepted
Shipping fees are non-refundable (unless the issue is from our side)
⭐ Our Guarantee
We are confident in our product quality.
If your stickers fail during normal use, contact us — we’ll make it right.
📩 Need Help?
Email : info@panenkalb.com
WhatsApp : +961 76 321 427
We’re always here to help you.